Revizto is known for listening to its clients and responding rapidly. We received lots of feedback from Revizto customers who wanted to manage the Company, Department and Location of users. In the past, you had to manage users in Revizto with only one piece of metadata – User Tags. But now we have released an update to user management that adds these fields:

  • Company,
  • Department, and
  • Location

How do you use these features?

First, you should enable the new metadata fields. Here’s how:

  1. Login at Revizto workspace,
  2. Select your License, then select ‘License info’ from the “Tools” drop down list

  3. Then, tick ‘Company‘, ‘Department‘ and ‘Office location‘ in the “Show additional user fields” area:

  4. Congratulations! You have enabled the additional fields.

Second, how do you set those fields? Here’s how:

  1. Login to Revizto web workspace, and choose ‘User directory‘ from the “Tools” drop down list

  2. To set 1 field – tick the box on the left, then to Set Company, choose ‘Set company’ from the drop down list under “More”

  3. Type the Company name, click ‘Create new’ and then Set

  4. To set fields in Batch or Multiple – filter the users first (you could use existing User Tags for this)

  5. Use the top tick box to select all, then immediately use the Set company fields as described above:


Third, how do you use those fields in Dashboards? Here’s how:

  1. Login to the web workspace, then go to Tools – ‘Cross Project Dashboards

  2. Make a new Dashboard and Chart
  3. Within the new Chart, you can use the new Grouping fields – “Assignee company”, “Assignee department”, “Assignee location”. Those fields are also available for Reporters of issues.

  4. Congratulations! You have now added fields, set data, and you can use that data in Dashboards

Fourth – when you export the User directory with “Export to Excel“, you will now see those additional fields as shown below:

Along with the above, you can now also batch import users from an Excel file. How?

  1. From the User directory, click + Add users
  2. Then choose ‘Import from file‘ and follow the steps to import and map data to Revizto user fields

Here is a list of all the new features released this week in the web workspace in Revizto:

  • Additional fields for users with the ability to filter and group by them (company, department, location)
  • Ability to add users from excel files
  • Displaying action logs in a license for client admins (you can understand who added a specific person to a license or project, who changed rights, who removed a person from a license or project)
  • Adding the ability for a cumulative graph in statistics
  • Fix the creation of RFI
  • Translation of workspace into other languages

Full credit to the awesome web development team at Revizto for these useful enhancements and new features!

Also, we are currently running a closed beta of Revizto v5.0 with some of our Revizto power users – you might start to see some of the version 5 features coming out now on social media, so keep your eyes open for that 🙂

You might receive a message like this when opening a model in Revit:

Missing Third Party Updaters
Missing Third Party Updaters



An Updater is a piece of code that basically works to continuously sync a Revit model with some external properties or logic. In this case, the updaters missing included:

  • REXExtension: DReinfFootingSpread
  • REXExtension: DReinfWall
  • REXExtension: DReinfColumn

This was in a Structural design model that I received in Revit 2017 format, and I then upgraded to Revit 2018.

I then tried to install the “Structural Precast Extension” for Revit 2018 – but the error still appeared.

After that, I installed the “Revit Extensions for Autodesk Revit 2018” package.

Which appears on this Extensions Ribbon:

This solved the problem – the “Missing Third Party Updater” message did not appear again when opening this model in Revit 2018.

You can download Revit Extensions from:

  • then Filter or Search for Extensions
  • and Download and Install

On this particular project, I’m acting in my usual Strategic BIM and VDC Implementation capacity, and we are rolling out our typical software stack to a large project team. This includes:

  1. Setting up BIM360 for Revit cloud worksharing, federating models in Revit and creating control model/s
  2. Syncing data to Deep Space – we will immediately use Deep Space for project quantification, compliance, and model compare between Tender dataset and current Revit dataset
  3. Exporting models to Revizto for team review and collaboration

Over the past few years we have been building and refining a data platform for AEC and Infrastructure projects – we call it Deep Space. It has allowed us to manage huge projects, develop powerful analytics, and increase productivity and efficiency with automations.

We just released a brand new version of our Revit addin, check out the first demonstration video here:

Feel free to check out the website at

We hope to meet you in Deep Space soon!

You can get the Revit 2020.2.2 Hotfix direct download here.

Here are the Release Notes

Release notes (reproduced below):

The Revit 2020 updates and hotfixes are cumulative and include all changes from previously released Revit 2020 updates.

After this hotfix is applied successfully, the build number specified on the Help > About dialog will be:

  • 20200426_1515(x64)
  • 2020.2.2
Software embedded in the update executable:
Revit 2020 – version
Autodesk Cloud Models for Revit 2020 – version
Personal Accelerator for Revit – version
OpenStudio – version 0.1.9

Issues Resolved

Annotation – Dimensions
Fixed an issue when upgrading a model with an incorrect dimension leader style.
Beams, Braces
Fixed an issue that structural framing elements might be incorrect for cloud rendering.
Fabrication – MEP
Fixed an issue that could lead to product instability when dragging to connect open ends of inline fittings.
Fixed an issue with the Optimized Straights feature which was occasionally incorrectly altering the length option from Auto to Value.
Family Editor
Improved stability when using Create Similar with certain families.
File Open/Save Internals
Improved stability when saving a family file from a cloud model after changing the Maximum backups in File Save Options dialog.
Improved stability when orbiting or editing elements in a 3D view.
Fixed an issue that caused exterior wall surfaces to be assigned to a space without a spaceIdRef when exported to gbXML.
Import/Export Other
Updated Revit to use FBX Toolkit version 2020.0.
Fixed an issue which caused Revit to become unresponsive.
Link Topography
Fixed an issue where coordinates were changed when the linked topography was reloaded.
MEP Other
Improved stability when editing a family that had been corrupted.
MEP Pipe
Fixed an issue that caused instability when switching views while editing a pipe’s diameter.
Reinforcement – Shape Driven Rebar
Improved stability when upgrading a Revit project containing rebar.
Improved stability when editing rebar constraints.
Revit Home
Fixed an issue where the name of the local copy instead central model was displayed on the Recent Files page.
Removed potential security vulnerability.
User Interface
When an unrecoverable error happens, a clear link from Revit to the self-service support page is provided.
View – Analysis Visualization
Improved the performance of the display of Analysis Visualization entities when more than one set of independent results is added to a view simultaneously.
ViewCube Navigation
Improved stability when click on the navigation bar.

Important Notes

Dynamo for Revit
In some cases Dynamo will not be visible within the Manage tab after 2020.2.2 Hotfix is applied. To restore Dynamo, replace DynamoRevitDS.sig and DynamoRevitVersionSelector.sig the following location: C:Program FilesAutodeskRevit 2020AddinsDynamoForRevitRevit
Updated Content for Revit 2020.2 is not included in the patch deliverable and is provided on the Autodesk Knowledge Network, link.
Revit updates cannot be uninstalled to revert Autodesk Revit 2020 to its pre-update state. If you need to remove the update, please uninstall Autodesk Revit 2020 and then reinstall it.

Today I was trying to open a particularly stubborn DWFx file. In Autodesk Design Review 2013 it would stall completely. ADR 2018 would throw an error, crash or stall as well. I ended up using Autodesk 360 and Navisworks 2019/2020, and these were able to read the model.


However, in the process I found these links to install the very latest version of Autodesk Design Review:


Its also quite weird that the main Autodesk Design Review page still links to the 2013 version, not the 2018 version?

In the old pre-BIM360 days, if you really had a problem where a Revit user didn’t relinquish elements in a workshared model, you could either

  1. Pretend to be that user and sync (yes just by changing your user name in Revit Options), or
  2. Detach that Central model and Save As.

Modern day BIM360 Revit Collaboration doesn’t allow either of those to happen easily…

So how do you relinquish elements in a BIM360 cloud Revit model?

Here’s how:

  • Open Revit and a model
  • Then go to Collaborate and Manage Cloud Models.
  • Browse to your BIM 360 Project and then the actual Model
  • Use the icon to view the model Actions menu and choose “Relinquish”
Screenshot from Revit 2018
Screenshot from Revit 2018

When prompted, choose “Force Relinquish”

Choose the User and then click Relinquish
Choose the User and then click Relinquish

and Continue

Confirm by pressing Continue
Confirm by pressing Continue

Then, wait for the process to complete.

Finally, it is probably a good idea to Sync with Central 🙂


Revit Help Links (note, the process is basically the same for all current versions):

What happens if you enable BIM360 Design Collaboration on a project, but would then like to switch it off? I asked Autodesk this question, and here is part of the response (in italics):

Unfortunately we cannot disable active services on specific projects. Once a service is active, it remains active.

If the project is underway and there is information that cannot be moved (such as issues/ RFI’s, etc), then my recommendation would be to make sure no one has access to the Design Collaboration module on the project.

If you would like to see a feature implemented that allows the ability to deactivate a service, you can share your thoughts and request it via the Ideas Board using this link:


In light of the above, if you do want to make sure no one has access to Design Collaboration, switch it off per-person in the Project Members page as shown below:

Quiz – which version of Revit was the last one to include ‘in product’ indexing of point clouds?

Answer – Revit 2018 included AdPointCloudIndexer.exe, which could be used to index an array of raw point cloud formats into Recap

Raw formats that could be processed by AdPointCloudIndexer.exe

If a raw format was selected (up to Revit 2018) would prompt to index the file:

You could choose some settings and Start Indexing:

Then you would have to restart the process and Insert -> Point Cloud and choose the newly indexed RCS.

Image below shows existence of AdPointCloudIndexer.exe in the Program FilesAutodeskRevit location:

The modern-day solution is of course to use Recap.

This post from The Building Coder also offers some insight into the history.

Most experienced Revit professionals are somewhat wary of brand new versions of Revit, and they might wait a year or so before actually deploying a new version of Revit. The Revit 2021 release season is nearing in the next month or two, so it is somewhat surprising that a serious issue with Revit 2020 (specifically with update 2020.2) has surfaced in the last couple of weeks…

cue scary Jaws music da-dum da-dum

Some of you may have been tracking the Family Corruption issue with Revit 2020.2 update, the Autodesk Hotfix for that issue, and then some of the possible problems with the Hotfix. Below you will find some further detail on this, including download links.

Initially Autodesk released a hotfix (around 4mb), but I believe that has now been replaced with a new combined 2020.2.1 installer (around 378mb) that includes 2020.2 and the hotfix in one installation. You can no longer download the previous *bad* version of 2020.2 (such as was linked here). Screenshot below shows the actual mini hotfix file:


File Name: Autodesk_Revit_2020_2_1.exe

Direct Download Link: Revit 2020.2.1 Download (full 378 mb package)

Release Notes: link here


Some users have experienced an issue where Revit does not launch after the application of 2020.2.1


Here are the full details on the Family Corruption issue, including “how can this happen” and “how you might try and fix it”:

To check existing projects for corruption

Go through the steps in the following article to Audit and then review the Revit journal:
File will not synchronize in Revit

To repair the corruption

Use the instructions in the article above to reload the families called out in the Revit journal.


Q. What is the issue?
A.  A change in the way that Revit 2020.2 processes families can cause family content to go missing from workshared central models created in previous versions if the families have existed in an active project for a long time without being modified. The defect results in the deletion of the family content from the central model.

Q. Which versions/models are affected?
A. This issue affects only Revit 2020.2. Previous versions are not affected.

Q. What models are affected?
A. The issue can affect workshared models that were created or upgraded in Revit 2020.0 or 2020.1 which are then repeatedly modified in Revit 2020.2. This issue can impact central models stored locally, on Revit Server, or in Revit Cloud Worksharing. The following models are NOT affected:

  1. Non-workshared models
  2. Workshared models created and exclusively modified in Revit 2020.2
Q. What is Autodesk doing to resolve the issue?
A. Hotfix was released 02/07/2020. A full install of Revit will be updated to include the hotfix in the next few days.Q. Revit 2020.2 has been available for months – why didn’t Autodesk communicate anything previously?
A. The Revit team was first made aware of a possible issue by our customers a few weeks ago. Since these kinds of issues can be difficult to reproduce from scratch, from the time a concern was raised we have been working closely with those customers to reproduce the issue. We were finally successfully able to reproduce, and therefore confirm, the issue at the end of last week when we took action to limit the availability of Revit 2020.2. We have been working diligently to clarify the full scope of the impact and the possible workarounds in order to write this communication.Q. Why didn’t the Revit team discover the issue during pre-release testing?
A. Unfortunately because this issue requires a combination of model creation and modification of families in a previous version and then extensive modification to the same model in 2020.2 it does not lend itself well to typical testing practices or automated regression tests. This means that unfortunately, despite rigorous Revit 2020.2 testing, we were not able to identify the issue before it affected customer models. We sincerely thank the customers that escalated the issue to us so that we are now able to take appropriate action.

Q. What actions will the Revit team take to prevent this kind of issue from happening again?
A. After the Revit team resolves the immediate issue, we will be holding a retrospective to clarify how the defect occurred and what specific actions we can take to prevent similar issues in the future. As much as possible we will look to create automated tests to cover this kind of situation as that means that every future Revit code submission will be scanned for similar problems.

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