For single-user subscriptions, Autodesk 2018 products can experience an intermittent crash. A fatal error message may be shown, such as the following examples:
AutoCAD Error Aborting
FATAL ERROR: Unhandled e06d7363h Exception at ee563c58h
FATAL ERROR: Unhandled e06d7363h Exception at 8d6b3fb8h
The system displays an error dialog window to submit an error report.
Download and install the Autodesk License Service 5.1.5 Hotfix 1.
To download updates and hotfixes, use the Autodesk Desktop App (see Where to get Product Updates, Add-ons, and Enhancements) or access the direct links below. Before installation, ensure the internet connection is working and repaired if needed.
Performing a Windows installation:
- Stop all Autodesk products that are running.
- Download the following file based on the installed Autodesk software:
Autodesk License Service (x64) – 5.1.5 HotFix 1 (560 KB)
Autodesk License Service (x86) – 5.1.5 HotFix 1 (1820 KB)
- Double-click the downloaded file to begin the installation.
Mac OS links also at main page.