A few tips from Adam Sheather:
- Change your (Recap) temporary folder locations for conversion
- If you need to move cloud file between offices, convert them first to lower transfer times.
- Ask for ptg files for readability
- Using Remote Desktop services may be an issue if your card doesn’t support at least OpenGL 3.1 for remote services.
You may also be interested in my detailed post at:
What Revit Wants: Creating Revit Geometry from Point Clouds (Points to BIM workflows)