Previously, this was all working with the old Desktop Connector and b360provider.exe (I think?) but the new versions of Desktop Connector seem to have broken the ability to ‘browse’ C4R Revit models on BIM 360… and guess what? There is no Solution. This functionality is in fact ‘by design’. You can copy and paste a non-C4R Revit model to BIM 360 Docs via the connector, and that RVT will be visible in Windows Explorer. But if you have C4R initialised Revit models on BIM 360 Docs, they will not be visible under the BIM 360 (Preview) node in Windows Explorer. You can only view those C4R Revit files in their folder structure by navigating through Revit 2018.3 or newer.

This is the feedback from Autodesk:

Revit cloud models (C4R models) are not supported in Desktop connector. They won’t be showing up in Desktop Connector. Published C4R models are only available in Revit and Docs.


For C4R models, published models will have all versions in BIM 360. This will be recommended workflow to manage models:
https://knowledge.autodesk.com/support/revit-products/learn-explore/caas/CloudHelp/cloudhelp/2016/ENU/Revit-CAR/files/GUID-AE6DBCDF-3DB1-41CB-9DC5-B0C336E6C851-htm.html

You can also save copies of the model locally to put in your backup system. Also from each user’s machine, C4R cache will be another source of backups. 

Also refer to How to backup Revit cloud models

I went looking for another answer, but there really isn’t one. Below is a list of steps I took to play around with the Desktop Connector installation. In the end, the only way I can foresee being able to ‘automate’ onsite BIM 360 Docs backups will be to leverage the CollaborationCache folder. You will need some Revit API know-how to forcibly populate this through some BIM 360 Reload methods (refer here).  Unfortunately this will be a flat list of files without descriptive names, so there will have to be some workarounds and cleanup scripts in place (we already have a system of BIM 360 file management in VirtualBuiltApp).  I intend to post some more about these workarounds in future.

Keep reading for excessive detail on my Desktop Connector journey …

___________________________________________________________________________________

I used Glary Utilities Uninstall tool:

Entry shown:

"C:\ProgramData\Package Cache\{b46602fe-a358-48c4-a0e0-905010df08e2}\DesktopConnector.exe" /modify

Uninstalled this old version. Interestingly, there were 3 different uninstall processors triggered? Like I had three different versions installed?

 

 

Also tried removing this folder and reinstalling:

I found a pile of errors in the diagnostic logs:

CDX pipleline builder output
Output=Warnings received from AddInStore.Rebuild
========================
Could not connect up a part in a pipeline to its neighbors: AddInAdapter Name: "ISecureSettingsProviderViewToContractAddInAdapter" Location: "AddInSideAdapters\Comet.AddInFramework.DataSourceProviders.ProviderAdapters.dll".

and a few of these

========================
Could not connect 2 valid add-in model parts.
========================

========================
While inspecting an assembly, caught a BadImageFormatException: The file is not a valid binary: C:\Program Files\Autodesk\Desktop Connector\AddIns\ADriveConnector\AdWebServices.dll This occurred while inspecting assembly C:\Program Files\Autodesk\Desktop Connector\AddIns\ADriveConnector\AdWebServices.dll.
========================

========================
While inspecting an assembly, caught a BadImageFormatException: The file is not a valid binary: C:\Program Files\Autodesk\Desktop Connector\AddIns\ADriveConnector\AdWebServicesUI.dll This occurred while inspecting assembly C:\Program Files\Autodesk\Desktop Connector\AddIns\ADriveConnector\AdWebServicesUI.dll.
========================

This note seemed useful:

Starting CDX pipline builder: C:\Program Files\Autodesk\Desktop Connector\Comet.Applications.PipelineBuilder.exe C:\Program Files\Autodesk\Desktop Connector

 

I scanned through the Registry and deleted old references to Desktop Connector.

 

Found this link with the command line switches: here

Tried an install from elevated command prompt:

C:\Temp>DesktopConnector-x64.exe /install /quiet

Note: you do not actually need the Desktop Connector to collaborate on BIM 360 Revit projects in the cloud. You only need Revit 2018.3 or newer, and the relevant license for Revit Cloud Collaboration (too hard to keep track of the names but I think ‘BIM 360 Design’ is the current terminology).

You will be able to see this link in Revit 2018.3 or newer:

When ‘linking’ Revit models, CAD files, and other resources, you will see this option when working in a cloud workshared model:

These models will be temporarily stored in the CollaborationCache folder:

From Autodesk: Here is the URL to download the Desktop Connector. Please download and install the latest version to continue to use the Desktop Connector.

PLESE NOTE: This update must be completed by July 31 in order to continue to use the Desktop Connector.

This update also includes the following improvements:

  • Support for right-click functionality to delete files & folders, rename folders, and create folders
  • Improved caching to improve the user experience and performance
  • Recent bug fixes. For updates, view our list of known issues.

Please download and install this new version to take advantage of these updates. NOTE: The new installer will remove any previous installations of the Desktop Connector automatically.

DOWNLOAD THE UPDATE
For additional details on the updates to the Desktop Connector and the latest BIM 360 releases, please visit the BIM 360 Release Notes.

Previously the Desktop Connector was built for BIM 360 Team projects running C4R. With the shift to B3D (BIM 360 Docs) platform, you need to:

From the help:

This plugin is a connector that establishes BIM 360 Docs as a recognized data source for the Desktop Connector – making it available in your desktop folder and file structure for easy file management.

As with Desktop Connector, this means your BIM 360 Docs files are replicated in a connected drive. You can manage files in BIM 360 Docs through the connected drive, just as you would any other folder on your machine. Changes made on the desktop are automatically uploaded to BIM 360 Docs.

How do you get it?

After install, you will see this in Windows Explorer:

Over the years, Autodesk has provided various means for us to access, sync, backup and share files. Most recently we used “A360 Desktop” (see end of this post) and more recently “A360 Drive“. Autodesk recently released the Autodesk Desktop Connector, which allows you to:

  • Manage remote files from your desktop
  • Connect to Team Hubs
  • Work offline or online

Desktop Connector gives you access to your production A360 data. Using Desktop Connector  to modify files that reside in production A360 will automatically sync changes, updating your production file in A360.

You will see a link on your BIM 360 Team hub like this:

You can install from here which links to these downloads (Help page for install here).

x64

x86

mac

 

You need to sign in:

You should now see a BIM 360 Team link in Windows Explorer:

You can use the tray icon to “Work Offline”.

More Information

Release notes here

Getting Started guide here

Some notes about A360 Desktop retirement

A360 Desktop older versions will get this message:

A360 Desktop current versions:

  • A360 desktop Windows Updater: All users except 2018 AutoCAD products
Windows 32-bit installer – A360 desktop Version 7.3 (exe – 362MB)
Windows 64-bit installer – A360 desktop Version 7.3 (exe – 409MB)
  • A360 desktop Windows Updater: For AutoCAD 2018 product users only
Windows 32-bit installer – A360 desktop Version 9.5 (exe – 373MB)
Windows 64-bit installer – A360 desktop Version 9.5 (exe – 409MB)

 

A360 Desktop Expiration link: